Pickup and Delivery Service FAQ
How do I sign up for free pick up and delivery?
Simply fill out the form on our Free Pickup & Delivery page and we will get in touch with you about delivery availability, dates and times.
You can also call our business at (208) 773-2878 and speak with one of our friendly, knowledgeable staff members.
What is the cost of the pick up and delivery service?
There is no charge for pick up and delivery. It’s Free! There are no contracts to sign either.
Do I have to be at home for the delivery?
No! We will provide you with a door hook where we will make our pickups and deliveries.
What if I will be out of town on my scheduled delivery day?
Simply give us a call and we will hold your finished order until you return.
What if I have more clothes than will fit in my bag?
Simply put any extra clothes or household items in a plastic bag marked with your name and phone number and leave with your laundry bag. If you need additional permanent laundry bags, please let us know and we’ll be happy to provide one.
What if I forget to place the bag out before the pick up time?
Call us as soon as you realize you missed the pick up or if you think we failed to notice your bag. If we are still in the area we can likely get it picked up and delivered on your regular schedule. If not, we can normally work out an alternate schedule for that week.
Frequently Asked Questions
Do you offer alterations?
Unfortunately we do not offer alteration services at this time.
Do you clean leather or faux leather?
Typically we will turn down garments containing leather or faux leather. Leather requires specific processes to maintain it from hardening and drying out. Faux leather can often peel or become damaged when cleaned with the processes used for other common garments.
Can you clean carpets or rugs?
Generally we do not clean carpets or rugs.
How do I mark a stain?
A handy way to bring a stain to our attention is to mark it with a simple piece of masking tape. We will contact you if we have questions.
Do I have to mark every stain?
No. Our dry cleaning professionals inspect each item before cleaning. However, any information you provide as to the source of the stain (i.e. spaghetti sauce, red wine, etc.) will improve our ability to remove the stain. You can even write it on the masking tape.
What payment methods do you accept?
We accept:
- Cash
- Check
- Credit card
Have Questions?
Visit Our FAQ section to learn more about our services.
Or fill out our convenient questionnaire form and we will be happy to answer any questions you may have about our services.